why my account cannot found in huawei phone, when I swicth to my facebook account it says " third party cannot be found" ? or does Huawei not part of android? or it sucks?
Hello @Alberto_Tolentin and welcome to The Ants Forum!
Thank you for sharing your question.
The issue you described may be related to the operating system of your device. Currently, The Ants does not support syncing progress across different operating systems. This means that if your account was created on an Android device, it cannot be accessed on devices running iOS, and vice versa.
Regarding Huawei devices, some older models run on Android, but newer models use HarmonyOS, Huawei’s own operating system. If your new Huawei device has a different operating system than the one you originally used to create your account, this may be the reason for the issue.
What you can do:
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Check the operating system of your new Huawei device and compare it with your previous device. Ensure they are running the same operating system.
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If the issue persists or you need further assistance, contact the official The Ants support team.
How to create a support ticket:
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Join the official Discord server: The Ants Official
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Accept the server rules.
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Select your language in the appropriate channel.
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Go to the “#ticket” channel and click on “Create Ticket.”
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A new channel will open. Describe your situation in detail, and a support team member will assist you.
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Note: If you do not see the “Create Ticket” option, ensure that your Discord app is updated.
I hope this helps clarify the issue! If you have any other questions, feel free to ask.
Best regards,
Forum Moderator
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