I have had to factory reset my tablet which, when reinstalling the game, has started me over with a new account from the beginning. How do I acquire my old game ID so I can continue from where I was?
Hello , did you link your account to email or Facebook?
If you didn’t you need to contact GM in game to restore your account or on official discord create a ticket
I linked it to an email. Thank you for replying.
You need to play up to level 3 in the tutorial.
Then you should be able to reconnect to your old account by clicking on the banner on the top > Settings > Account > Switch Account.
It should then reconnect by using your bound information. 
Yes, it was agonizing to have to wait for three levels to go by. I now have the information I need should this happen again. Thank you for your help.
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