Hello,
I am writing to request clarification regarding a Facebook group that appears to represent The Ants: Underground Kingdom community.
Our alliance has recently attempted to publish recruitment and season victory posts in this group. Multiple submissions have been declined without explanation, while similar posts from another alliance during the same season have been approved.
We would like to confirm whether this Facebook group is officially affiliated with The Ants: Underground Kingdom and whether it is managed or supervised by the official team.
If it is officially connected, we respectfully request clarification on the moderation standards being applied. We want to ensure that our content is fully compliant with any posting guidelines and that moderation is being applied consistently.
We are simply seeking transparency and fairness in the process.
Thank you for your time and assistance.
Hello @anya_83810, and welcome back to the forum!
Thank you for reaching out and sharing your concerns regarding the Facebook group moderation.
Regarding your question about affiliation: Based on the image you provided, it does appear to be the official The Ants: Underground Kingdom page. However, social media communities are managed by specific teams, and internal processes may vary depending on the platform.
To ensure you receive a precise explanation regarding the declined posts and to guarantee the transparency you are seeking, we recommend the following steps:
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Contact via Discord: The most direct way to get clarification on official guidelines and moderation behavior is through our Official Discord Server. You can open a ticket or contact the support team there: https://discord.com/invite/theantsofficial.
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Provide Details: When opening a ticket, please share the same screenshots and details you posted here. This will help the responsible team investigate if there was any inconsistency in the application of the rules.
We value your alliance’s contribution to our community and hope this situation is resolved as quickly as possible, ensuring a fair environment for all players.
Best regards,
The Ants Forum Moderation Team
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Daliane, I’m sharing this screenshot for context. I reached out on the official The Ants: Underground Kingdom Discord server to ask about the declined Facebook posts and to clarify the moderation standards. The moderator informed me that they have limited visibility over Facebook moderation and advised that we contact the Facebook page administrators directly. I am documenting this to show the steps we have taken so far while trying to resolve the issue through the appropriate channels.
Thank you for taking the time to advice us on this matter.
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