Help
Name:CAYMAN
Server number:S139
ID number:
The day when the problem occurred:19-9-2024
The time when the problem occurred:COULDNT LOG IN TO MY ACCOUNT
Detailed description:I refer to the matter above, as my phone has been in repair recently and had been formated. I had only installed back the Ants apps tonight. But unable to log in evendore I had bind it to my email and Facebook account. Can you please help? Here are my emails : cay*** Can you please assist me?
Relevant screenshots:
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Hello @Cayman999C,
I am sorry to hear that you are experiencing difficulties accessing your account. To resolve this, you will need to contact support by creating a ticket on the official Discord server of the Ants.
Here’s a step-by-step guide to creating a ticket:
- Login to Discord server: The Ants Official
- Accept server rules.
- Select a language in the corresponding channel.
- Find the “#ticket” channel and click “Create ticket”.
- A new channel will open. Submit your question and a team member will get back to you as soon as possible.
- Include as much information as possible about your account (such as clan name, server, account ID, etc.) so that the support team can help you faster.
- Note: If you can’t see the “Create Ticket” button, you may need to update your Discord app.
Remember that it is always important to keep your account linked to a social network or email to facilitate recovery in cases like this.
I hope the problem is resolved quickly and you can get back to playing without further complications.
If you need more help, I’ll be around!
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