I have a game center / fb bound ants game on my iphone. I’m trying to open it on laptop so that i can bind it on a gmail account but it wont open on the laptop.
Hello . @Def_Fry
Welcome to the forum
Try with Facebook account
Hello @Def_Fry and welcome to the forum! 
Regarding your issue:
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If your account was created on an iOS device (Game Center / FB bound), you can log in on your laptop only through the same social network binding (for example, Facebook).
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It is not possible to bind an iOS-created account to a Gmail account, because Gmail binding is only available for Android devices. Also, accounts created on iOS cannot be directly transferred to Android devices (and vice versa).
However, there is a solution 
You can request an official account transfer by opening a support ticket and providing the necessary details and proof. The support team will review your request.
How to create a support ticket:
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Via the official Discord server:
The Ants Official Discord-
Join the server.
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Accept the rules.
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Select your language.
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Find the #ticket channel and click Create Ticket.
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A private channel will open where you can explain your issue.
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A member of the support team will assist you.
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Note: If you don’t see the “Create Ticket” button, try updating your Discord app.
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Via LINE app:
- Add the official ID: @theantsgame.
I hope you can access your account wherever you want and if you need more information we are available. 
1 Like
Hi! Can you explain what “official account transfer” means? My account was originally created on iOS, but I’m now using Android, and I’m having a hard time figuring out how to access it on the right device. Thanks!
Hello @anya_83810 and welcome!
Great question — let me clarify what we mean by “official account transfer.”
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Normally, an account can only be accessed on devices with the same operating system it was created on.
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If the account was created on iOS, it can only be accessed on other iOS devices.
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If it was created on Android, it can only be accessed on Android devices.
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An official account transfer is a special process handled by the support team. It allows you to move your account from iOS → Android (or the other way around).
Once the transfer is complete, your account will only work on the new system (for example, Android) and will no longer be accessible on the original one (iOS).
That’s why we call it a transfer — because the account cannot remain active on both systems at the same time.
If you’d like to request this, you’ll need to open a support ticket and provide the required details so the team can review and process your request.
1 Like
Thank you for taking the time to explain this is exactly the help I needed.
2 Likes
One more question, if I may.
After making an inquiry, I received some important information that I think is directly relevant to this topic—something we should all understand and consider carefully before deciding anything.
This is what was disclosed:
> Before helping you switch the account, the following must be acknowledged:
1. When switching between different operating systems, your balance top-ups and in-game data may not fully transfer. Any loss of balances or items due to the transfer is your responsibility, and the developers will not be liable.
2. Due to technical limitations, only one transfer per account is supported, so the decision should be made carefully.
3. On Android, due to sanctions, purchases or subscriptions may not be available after the switch.
I’d like to know what exactly will be lost during this process. I’ve accumulated a large amount of chests, tokens, and some ant coins that I still plan to use. I wouldn’t stress over minor items, but anything that takes time and effort to collect is a serious concern.
My advice to everyone:
If you’ve been saving, collecting, or are close to a major upgrade, complete that upgrade first before transferring. That way, you reduce the risk of losing anything valuable and won’t regret the switch later.
Hello.
For example, you have started upgrading buildings or evolution. If your workers are busy moving at the same time. You will lose the resources used for upgrading and the progress rate.